Last Updated: 01/10/2020
Introduction – what is personal data?
"Personal data" is all types of information that can be related directly or indirectly to a living natural person. Impactware Technology Solutions Pvt. Ltd. (Impactware) is the personal data controller of the data that you provide or that we retrieved from another source. Impactware always processes personal data with the greatest respect for personal integrity. The guidelines applied by Impactware, methods for managing and storing information and your rights are described below. The guidelines never restrict the rights that apply according to the Data Protection Regulation or any other legally binding provision. Contact details for the personal data controller and data protection officer can be found under Contacts.
Collection of personal data
We collect personal data using the following methods:
Additionally, following data from third parties:
Personal data categories
The following categories of personal data are normally collected:
Purpose and legal ground for processing
We only collect personal data for purposes that are supported in the current regulation. Most commonly, data are collected for processing to support the legal ground for fulfilling the agreement.Examples of purposes:
Other purposes for processing personal data may have their legal ground in legal requirements, i.e. when we must fulfill a legal obligation. Examples of such purposes are processing personal data for invoicing in accordance with accounting legislation or when we inform of the changed agreement terms.You can also give consent for processing in certain cases when none of the above applies. The provision of consent is an affirmative action on your part and can be withdrawn. We will then discontinue processing your personal data for that purpose.We do not process personal data for purposes that are inconsistent with the original purpose. More information on the purpose for which personal data are used can also be provided when the data is collected, for example, in connection with e-mail forms or in agreement terms.
Data collection information
When we collect personal data, the data subject providing the data will receive the following information:
Should you find this information to be unclear or incomplete, we ask that you contact Impactware to obtain complete information.
Transfer of personal data
Because Impactware Technology Solutions shares some functions, your personal data may be passed on to other companies in the Group. These companies may also process your data with the purpose of providing offers and marketing of products and services that may interest you.Under certain circumstances, we may also pass on personal data to personal data processors, partners or another third party.
The parties that may process collected personal data are:
Personal data retrieved from other parties
We may purchase personal data from other sources, primarily to discover target groups for our offers. This processing is based on the individual having requested an offer or entered into an agreement with us through the source or, that the individual has given the source his/her consent to transfer data to us. Partners may send information about you that you have provided to the partner, thereby giving consent to transferring the information to Impactware as a result of your interest in becoming our customer or to obtain an offer from us.
Access to personal data
Only those who need access to personal data to perform the agreed service will be given authorization to access and process the data. Several of our subcontractors process personal data to different degrees, but all have the same requirements for processing as specified in Impactware Technology Solution’s internal requirements.
We do not keep personal data for longer than necessary and we follow the legal requirement of the country.
We take special physical, technical and organisational measures to protect the personal data that are processed to ensure that the data are not lost, destroyed, manipulated or subjected to unauthorized access. The measures aim to achieve a suitable security level with respect to available technology. Changes to personal data are continuously registered to ensure trace-ability of all changes made to the information.
Right of access
Each individual is entitled to receive information on the extent to which his/her personal data is processed by Impactware Technology Solutions. If such personal data is kept by Impactware, the person concerned may request information on the categories of personal data that are processed, from where they were obtained, for what purpose they are processed, what the legal grounds are for processing and with whom data has been shared. Impactware will send a transcript to the address registered with Impactware within a few months from receiving the request.
Right to rectification
Each individual has the right to request rectification of their own customer information if it is incorrect or processed contrary to applicable law.
Right to erasure
Impactware deletes personal data when legal grounds for keeping the data no longer exist. Our customers are entitled to immediate deletion of their personal data if any of the following apply:
Information about Google Analytics and Google AdWords Google Analytics
This function allows us to view information about the use of our websites, including the viewing of pages, the source of the visit and the time spent on our websites. The information is anonymised and presented in statistical form, so that it cannot be traced back to the user. With Google Analytics we can see what content is popular on our websites, so that we are better able to provide users with useful information.
Google AdWords (incl. DoubleClick)
This function is used to advertise on third-party websites (including Google) aimed at visitors to our websites. This helps us to offer our products to visitors to our websites on a more focused basis. Blocking cookies Cookies can of course also be blocked. Most Internet browsers can be set so that cookies are not accepted or so that you are notified when you receive a cookie. The way in which you can do this depends on the browser you use. You must remember that certain parts of the website may not work or may not work properly if you block cookies and in certain cases access to the website is impossible without them.